You're Protected
Our Warranty
The most straightforward warranty in Colorado Springs. In writing. Every time.
Warranty Overview
Installation defects covered for as long as you own the home. No expiration. No asterisks. Signed documentation delivered same day as install.
Every product we install carries the manufacturer's warranty. Typically 20 years to lifetime depending on brand and glass package selected.
Not a verbal promise. A signed document you keep. Includes product serial numbers, install date, and specific coverage terms.
Coverage Detail
What's Covered
- Air infiltration around frames
- Water leaks at installation points
- Improper shimming or leveling
- Flashing and weatherstripping failures
- Casing separation or gaps
- Any issue traced to our installation
- Failed glass seals (manufacturer)
- Hardware defects (manufacturer)
- Frame warping (manufacturer)
- Screen defects within 30 days
- Finish delamination (manufacturer)
- Seal failures on multi-pane glass
If Something's Wrong
How to File a Claim
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Call or text us directly.
(719) 508-9164. No service department, no hold music. We answer. If we don't, we call back within 2 hours during business hours.
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Schedule a Site Visit
We come out to assess the issue in person. Usually within 48–72 hours of your call.
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We fix it all.
If it's covered under workmanship or manufacturer warranty, we handle it completely. Parts, labor, and disposal included. No invoice.